BlockHouse Terms of Service

Effective October 1, 2026 · 한국어 · Privacy Policy

These terms apply when you use BlockHouse (the "Game"), a mobile puzzle game made and operated by BrickStream ("we"). By installing or using the Game, you agree to these terms. This English version is a translation; if it differs from the Korean version, the Korean version prevails.

1. Who we are

• Game: BlockHouse
• Developer and operator: BrickStream
• Contact: [email protected]

2. The service

A casual game where you solve block puzzles to collect coins and ingredients, cook dishes, and fill your recipe book. The Game is free to download, some items can be bought, and ads may be shown.

3. No accounts

• There is no sign-up or login. Your game progress is stored on your device.
• To restore purchases, the app creates a random player number. We never ask for your name or contact details.
• Progress may be lost if you uninstall the app or change devices (unless Android backup moves it).
• Paid items can be restored with "Restore purchases" in the Game's settings on any device signed in to the same Google Play account.

4. Virtual currency and items

• Gems, coins, ingredients, skins, and other in-game items ("Items") are a limited right to use them inside the Game. They have no cash value, cannot be exchanged for money, and cannot be transferred or sold.
• Items are owned by us; you have a right to use them under these terms.
• We may change the price or effect of Items for game balance. We will announce in advance any major change that harms paid Items you already bought.

5. In-app purchases

• Payments are processed by Google Play. Prices are the local prices shown by Google Play (whether tax is included depends on your country).
• Purchases are available only to users confirmed as adults. They are not offered to minors or to users who do not provide an age.
• After payment, our server checks the receipt with Google and then delivers the Item.

6. Cancellations and refunds

• Google Play's refund policy applies. For a short time after purchase you can request a refund directly from Google Play (Google Play refunds).
• Unused Items: under Korean consumer protection law (Act on Consumer Protection in Electronic Commerce), you may withdraw (cancel) the purchase within 7 days of buying.
• Used Items (for example, gems you already spent) and products whose benefit has already started cannot be withdrawn under that law. We tell you this before purchase.
• If an Item was not delivered or was delivered incorrectly, we will fix it or refund you regardless of timing.
• How to request: (1) use "Request a refund" in your Google Play order history (Play Store app or play.google.com), or (2) email [email protected] with your order number (starting with GPA.).
• If a purchase is refunded, the Items it granted (gems, ad removal, etc.) may be removed. If they were already used, the same amount may be deducted from your remaining balance.

Your statutory consumer rights in your country of residence are not affected.

7. Minors

• In-app purchases are offered only to adults.
• If a minor nevertheless made a purchase without a parent's or guardian's consent, the parent or guardian may request a cancellation and refund using the methods in section 6.

8. Ads

• The Game shows Google AdMob ads. Rewarded ads are watched only when you choose to.
• Buying "Remove ads" removes banner and full-screen ads. You can still choose to watch rewarded ads.
• Data handling for ads is described in our Privacy Policy.

9. What you must not do

• Hack the Game or our server, or obtain Items with modified apps, bots, or edited save files
• Use someone else's payment method, or fraudulently reverse a payment after receiving Items
• Sell Items or game data for money
• Overload our server or interfere with the service

If we find such conduct, we may remove improperly obtained Items or limit purchase restore and server features.

10. Changes and end of service

• We may update the Game and change its features.
• If we end the service, we will announce it in the Game or on the store page at least 30 days in advance.
• When the service ends, unused paid Items and products with remaining time will be refunded as required by law.

11. Limitation of liability

• We are not liable for losses caused by events beyond our control, such as natural disasters, network failures, or outages of outside services such as Google.
• Free progress lost because you uninstalled the app or lost your device usually cannot be recovered. Paid purchases can be recovered with "Restore purchases".
• This section does not apply to losses caused by our intent or gross negligence, and it does not limit any rights you have as a consumer under applicable law.

12. Changes to these terms

If we change these terms, we will update the date on this page. Changes that are unfavorable to you will be announced in the Game 7 days before they take effect (30 days for important changes).

13. Governing law and disputes

These terms are governed by the laws of the Republic of Korea. Please contact us by email first; if a dispute cannot be resolved, it will be handled by the competent court under the Korean Civil Procedure Act. You may also apply for mediation to a consumer dispute body such as the Korea Consumer Agency.